Friday, November 20, 2009
Keep Your Focus
It's an easy thing to do in this world. Forget about the steak and concentrate on the sizzle. I was thinking that, while watching a terrible blown call in a Detroit Dallas NHL game this week. The play in question had a goal scored on a shot, it went right in, the ref missed it and video replay couldn't correct his mistake even though everyone watching the game on TV knew this was a good goal. It has sparked an interesting debate on facebook and many other blog columns. So this is the NHL's problem, after spending millions of dollars and countless days, weeks, months and years to get a system done that will correct mistakes, the errors still happen and because of the mechanism in place the odd error that does happen gets more attention. My old broadcast line still works, don't let the facts get in the way of a good story, or in this case don't let the process get in the way of a right decision. We forget the "Product" is king, nothing should ever be done to diminish the product. We here REMAX Hallmark never let that happen. You are our most important client. Remember that.
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